The Spiceworks system is a web-based management service used by Pennsylvania Highlands for initiating Information Technology help requests and maintenance work orders.  To receive assistance with Information Technology or maintenance related issues, employees will be required to submit requests through this system.
 
All requests are logged at the time of submission and assigned to the appropriate individual.  The requester will receive an email confirming the requested has been logged and each time it is updated.  Once you log on and register as a requester, you will be able to enter requests in the system
 
Please note:  Requests should not be made via email or directly to help desk technicians or maintenance staff.  Always place your requests into the Spiceworks System.
 
For step-by-step instructions on adding a help desk ticket, please click here.
 
To create a Facilities/IT Help Desk Request, login into Spiceworks using your myPEAK user name and password.